Terms of Service

By downloading or using Tissa Super App, you agree to be bound by these Terms of Service. If you do not agree with any part, please refrain from using our services.

You are responsible for maintaining the confidentiality of your account credentials. You accept full responsibility for all activities occurring under your account.

You must use the application for lawful purposes only. The following actions are strictly prohibited:

• Using the service for unlawful, fraudulent, or harmful activities.
• Attempting to breach, disable, or overload the application infrastructure.
• Posting harmful, abusive content or infringing upon intellectual property rights.

All intellectual property rights, trademarks, texts, designs, and software belong exclusively to Tissa and are protected under Moroccan and international IP laws.

Tissa Super App is an all-in-one delivery ecosystem uniting food delivery, grocery shopping, pharmacies, and parcel courier services across Moroccan cities.

Our platform offers secure and convenient payment channels:

• All online card transactions are processed via certified, encrypted Moroccan and global payment gateways.
• Cash on delivery is supported with instant digital invoice generated in-app.
• Billing inquiries must be reported to support within 24 hours for immediate resolution.

Tissa acts as a technological and logistical platform connecting customers with stores, restaurants, and couriers. Partner stores are responsible for order preparation and product compliance.

We reserve the right to amend these terms to reflect evolving regulatory or technical updates. Significant updates will be communicated through the app.